CoPrimes — Kayno World Education ("Kayno," "we," "us," or "our") offers digital interactive learning experiences for students and families. We know that you care about how your personal information is used and shared, and we take your privacy seriously. This Privacy Policy describes how we handle personal information in connection with our websites, applications, and related services (collectively, the "Service").
Personal Information We Collect
Information you provide:
- Contact and account details, such as email address, parent account credentials, and student profile information (for example, display name and login ID).
- Usage information, including courses accessed, learning progress, activity completion, and interactions with learning content.
- Subscription and payment information processed by our payment providers (such as Paddle). We do not store full payment card numbers on our systems.
- Communications when you contact us for support, feedback, or other inquiries.
- Marketing preferences, where you opt in to receive promotional communications from us.
Automatic data collection. We and our service providers may automatically collect information about your device and how you interact with the Service, such as IP address, browser type, device identifiers, pages viewed, referring URLs, and access times. We use cookies and similar technologies as described in our cookie practices.
Information from third parties. If you sign in with a third-party service (such as Google), we may receive information permitted by that service and your account settings, such as your name and email address.
How We Use Personal Information
- Provide, operate, maintain, and improve the Service.
- Authenticate users and manage parent and student accounts.
- Process subscriptions and payments through our payment partners.
- Communicate with you about the Service, security, and support.
- Personalize learning experiences and monitor platform performance.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations and enforce our terms.
- Send marketing communications where permitted by law and your preferences; you may opt out at any time.
How We Disclose Personal Information
We may disclose personal information to:
- Service providers that help us operate the Service (hosting, analytics, email delivery, payment processing, and customer support).
- Professional advisors such as lawyers, auditors, and insurers where necessary.
- Authorities and others when required by law or to protect rights, safety, and security.
- Business transferees in connection with a merger, acquisition, or similar transaction.
- With your direction or consent, including when you authorize integrations with third-party services.
We do not sell personal information for money.
Privacy Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain processing. You may opt out of marketing emails by using the unsubscribe link in our messages or by contacting us.
To exercise your rights, contact us at privacy@kayno.com. We may need to verify your identity before responding.
Other Sites and Services
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by Kayno.
Security
We use reasonable organizational, technical, and administrative measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure.
Children's Privacy
Student accounts may be created and managed by a parent or guardian. We do not knowingly collect personal information online from children under 13 without appropriate parental consent where required by law. If you believe a child has provided us personal information without consent, contact us and we will take appropriate steps.
International Data Transfers
We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers.
Retention
We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by applicable law.
How to Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at privacy@kayno.com or support@kayno.com.
CoPrimes — Kayno World Education