Legal

Privacy Policy

Last updated: 22 June 2026

This Privacy Policy explains how COPRIMES collects, uses, shares, protects, retains, and deletes personal data.

COPRIMES is an educational website, application, learning platform, content library, subscription service, and related service operated by KAYNO WORLD EDUCATION PRIVATE LIMITED, a company registered in India ("Kayno", "COPRIMES", "we", "us", or "our").

At launch, COPRIMES is offered primarily as a direct parent/guardian subscription service for K-10 learning. School, institution, live class, tutoring, marketplace, or other additional services may be introduced later and may be subject to additional terms, notices, and consent requirements.

COPRIMES serves users globally, including users in India, the United States, Canada, the United Kingdom, Australia, Singapore, the United Arab Emirates, the Middle East, and other regions. Privacy laws vary by country. We aim to follow a practical high-standard approach based on data minimization, transparency, parent/guardian control, student safety, and responsible educational use.

Where a local law gives you stronger rights than this Privacy Policy, we will respect those rights to the extent they apply to COPRIMES and your use of the platform.

For privacy, child-data, deletion, security, billing, support, or grievance requests, contact us at support@coprimes.com.

1. Our Student Privacy Promise

COPRIMES is built for learning. We treat student data with extra care.

We do not sell student personal data. We do not use student personal data for targeted advertising. We do not ask students to create independent parent or billing accounts. Parents or guardians create and manage student access.

We ask parents and guardians to use display names, aliases, initials, or classroom identifiers wherever practical instead of full legal names.

Student learning activity may still be linked to a parent, guardian, or account holder. We therefore treat student learning data as protected personal data, even where a student profile uses an alias.

2. Who Creates Student Access

Children and minors may use COPRIMES only through an account created or managed by a parent, legal guardian, or other authorized adult.

Students may receive login credentials created or managed by their parent or guardian. Students must not create independent parent, billing, or subscription accounts.

At launch, COPRIMES does not allow students to post content publicly, message other students, upload photos or videos, use voice uploads, or make profile content visible to other users.

If COPRIMES later offers school, teacher, learning-center, district, institution, live class, tutoring, or similar accounts, those services may require additional terms, data-processing agreements, consent flows, and privacy notices.

3. Personal Data We Collect

We collect only the data reasonably needed to provide, secure, support, bill, personalize, and improve COPRIMES.

3.1 Adult Account Data

For parents, guardians, and other adult account holders, we may collect:

name;
email address;
phone number, if provided or needed for support, security, or account recovery;
password or authentication credentials;
billing country, tax location, payment status, and transaction records;
communication preferences;
support messages, feedback, and survey responses.

3.2 Student Profile Data

For student profiles, we may collect:

display name, alias, initials, or classroom identifier;
age range, grade, class, curriculum, language, or subject preferences;
parent, guardian, or account relationship;
learning goals or assigned learning paths;
login credentials created or managed by the parent or guardian.

We do not require students to provide full legal names, personal email addresses, phone numbers, home addresses, government IDs, personal photographs, voice recordings, video recordings, or similar direct identifiers for ordinary student profile use.

3.3 Learning Data

We may collect student learning activity, including:

lessons viewed;
questions attempted;
answers, scores, feedback, corrections, and progress;
time spent on lessons or activities;
notes, free-text answers, quiz responses, AI-learning interactions, or similar learning inputs;
strengths, gaps, recommendations, and learning history.

Learning data may be linked to an account, parent, guardian, or student profile. We therefore treat it as protected personal data.

3.4 AI and Learning Interaction Data

If a student uses AI-assisted, adaptive, or interactive learning features, we may store learning prompts, responses, feedback, and related interaction logs.

These records may be used to provide the service, maintain safety, debug issues, improve learning quality, investigate misuse, respond to support requests, and review product performance. Limited authorized team members or contractors may review selected interactions where needed for safety, quality, support, abuse prevention, or troubleshooting.

COPRIMES does not sell identifiable student data to AI companies. COPRIMES does not use identifiable student personal data to train third-party general-purpose AI models.

3.5 Payment Data

Card payments are processed by Paddle as merchant of record. COPRIMES may receive transaction details such as payment status, invoice number, plan, currency, partial card details, payment method type, tax information, chargeback status, refund status, and billing contact information.

COPRIMES does not store full card numbers on its own servers.

3.6 Device, Usage, and Technical Data

We may collect:

IP address;
approximate location based on IP address;
browser, device, operating system, and app version;
log data, pages viewed, feature usage, error reports, crash data, and performance data;
cookie, analytics, and similar identifiers;
security and fraud-prevention data.

3.7 Vendor and Infrastructure Data

COPRIMES may use service providers including:

Amazon Web Services for hosting and infrastructure;
Amazon RDS for database services;
Amazon SES for email delivery;
Paddle for payments, checkout, invoices, taxes, refunds, and subscription billing;
Google Analytics for website and product analytics;
PostHog for product analytics;
Statsig for experimentation, feature flags, and product analytics;
support, security, monitoring, AI, or infrastructure providers as needed to operate the service.

We do not intentionally send student full legal names, student personal emails, student phone numbers, or unnecessary student identifiers to analytics tools.

4. Data We Ask You Not To Provide

Unless COPRIMES specifically requests it for a stated purpose, do not provide:

student full legal names;
student personal email addresses or phone numbers;
home addresses;
government IDs;
personal photographs;
voice recordings;
video recordings;
health, disability, biometric, religious, political, financial, family, or other sensitive data;
unsafe personal details in usernames, free-text answers, support tickets, or AI-learning interactions.

If we discover unnecessary student identifiers or sensitive data, we may delete, mask, pseudonymize, restrict, or ask the account holder to correct that information.

5. How We Use Personal Data

We use personal data to:

create and manage accounts;
create and manage student profiles;
provide lessons, exercises, assessments, dashboards, reports, AI-assisted learning, and related tools;
personalize learning paths and recommendations;
show progress to parents, guardians, and authorized users;
process payments, trials, invoices, renewals, cancellations, refunds, chargebacks, and tax records;
provide customer support;
maintain security, prevent fraud, and protect students;
investigate safety, conduct, policy, payment, or technical issues;
improve curriculum, product quality, reliability, accessibility, and learning experience;
send service messages, billing notices, security alerts, and policy updates;
send adult account holders marketing messages only where permitted and with opt-out options;
comply with legal, tax, regulatory, safety, and dispute obligations.

We do not use student personal data for targeted advertising. We do not sell student personal data.

6. Legal Bases and Consent

Depending on your location and the feature used, COPRIMES may process personal data based on:

your consent or the consent/authorization of a parent, guardian, or authorized adult;
performance of a contract with you;
legitimate interests such as service improvement, security, fraud prevention, support, platform operation, and child safety;
compliance with legal obligations;
protection of vital interests, including child safety and emergency situations.

You may withdraw consent where consent is the legal basis for processing. Withdrawal may limit or end access to features that require that data.

For India, Kayno may act as a Data Fiduciary for direct parent/guardian accounts. For other regions, similar controller, processor, operator, business, or service-provider concepts may apply depending on local law.

7. Children and Student Privacy

For children and students, COPRIMES follows these principles:

collect less data wherever possible;
use aliases, initials, display names, or classroom identifiers instead of full legal names wherever practical;
use student data for education, safety, support, service delivery, and responsible product improvement;
do not sell student personal data;
do not use student personal data for targeted advertising;
do not knowingly allow third parties to target ads to students based on COPRIMES learning activity;
do not allow students to publicly post content or message other students at launch;
do not require student personal email addresses, phone numbers, photos, videos, voice recordings, or uploads for ordinary use;
give parents and guardians practical control over student profiles;
delete, correct, export, or restrict student data where required and reasonably possible.

For children under 13 in the United States, COPRIMES is designed so that accounts are created and managed by parents or guardians rather than by children independently. Parents may request review, correction, or deletion of their child's personal data.

For children in India, COPRIMES treats users under 18 as children and requires parent, guardian, or authorized adult involvement. COPRIMES does not use student personal data for targeted advertising and avoids processing that is detrimental to a child's well-being.

For children in the United Kingdom, COPRIMES aims to use high privacy settings, data minimization, student-appropriate design, and child-safety-by-design principles.

8. AI, Adaptive Learning, and Automated Features

COPRIMES may use adaptive learning systems, algorithms, analytics, or AI-assisted features to recommend lessons, identify learning gaps, generate practice, improve explanations, detect abuse, or support users.

These features are intended to support learning. They do not make legal, financial, medical, employment, immigration, or other high-stakes decisions about students.

COPRIMES does not sell identifiable student data to third-party AI companies. COPRIMES does not use identifiable student personal data to train third-party general-purpose AI models.

Student AI-learning interactions may be stored for service delivery, safety, support, debugging, product quality, and abuse prevention. Selected interactions may be reviewed by authorized personnel where needed for safety, support, quality assurance, or troubleshooting.

We may use aggregated, de-identified, or pseudonymized data to improve the platform, curriculum quality, safety systems, product performance, and learning experience.

9. How We Share Personal Data

We share personal data only as needed for the purposes described in this Privacy Policy.

9.1 Parents, Guardians, and Authorized Users

Student progress and learning data may be shared with the parent, guardian, or authorized account holder connected to the student profile.

9.2 Payment Providers

We may share billing and transaction data with Paddle, our merchant of record, to process trials, subscriptions, card payments, taxes, invoices, refunds, fraud prevention, and chargebacks.

9.3 Service Providers

We may share data with vendors that help us operate COPRIMES, such as hosting providers, database providers, payment processors, email services, analytics providers, feature-flag and experimentation tools, customer support tools, AI service providers, security providers, error-monitoring tools, and infrastructure providers.

Service providers may use the data only to provide services to COPRIMES, protect the platform, comply with law, or perform their contracted functions.

9.4 Analytics and Product Tools

We may use analytics and product tools such as Google Analytics, PostHog, and Statsig to understand usage, improve reliability, test features, measure performance, and improve the learning experience.

We do not intentionally send unnecessary student identifiers to analytics tools. We do not use student personal data for targeted advertising.

9.5 Safety, Legal, and Compliance

We may disclose data if we believe disclosure is reasonably necessary to:

comply with law, legal process, court orders, regulator requests, or government requests;
protect the rights, safety, privacy, or property of students, users, COPRIMES, Kayno, or the public;
investigate fraud, abuse, security incidents, child-safety concerns, or policy violations;
enforce our Terms and policies;
respond to billing disputes, chargebacks, or tax requirements.

9.6 Business Transfers

If Kayno or COPRIMES is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal data may be transferred as part of that transaction.

We will require the recipient to protect personal data consistently with this Privacy Policy unless users are notified otherwise.

9.7 Academic Support Personnel

Authorized COPRIMES academic support personnel may access limited parent account, student profile, and learning progress information where needed to provide parent-facing academic support, troubleshoot issues, explain reports, or respond to support requests.

10. International Data Transfers

Kayno is registered in India and COPRIMES serves global users. Your data may be stored or processed in India, the United States, Singapore, the United Kingdom, the European Economic Area, or other countries where COPRIMES or its service providers operate.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, access controls, vendor review, and other lawful transfer mechanisms.

11. Data Retention

We keep personal data only for as long as reasonably needed for the purposes described in this Privacy Policy, including service delivery, account management, safety, security, legal compliance, billing, tax records, dispute handling, and product improvement.

In general:

account data is kept while the account is active;
student profile and learning data is kept while the student profile or parent account is active, unless deletion is requested or required earlier;
AI-learning interaction data is kept while reasonably needed for service delivery, safety, support, quality, debugging, and product improvement;
billing and tax records are kept for the period required by applicable law;
support, safety, and dispute records may be kept as long as reasonably needed to resolve the issue and protect users;
backups may retain deleted data for a limited period before routine deletion cycles complete.

If you request deletion, we will delete or de-identify personal data within a reasonable time unless we must keep it for legal, safety, billing, security, fraud-prevention, tax, backup, or dispute reasons.

12. Security

COPRIMES uses reasonable technical, organizational, and administrative safeguards designed to protect personal data. These may include access controls, encryption in transit, password protection, vendor controls, monitoring, backups, restricted staff access, and security review.

No online service can guarantee absolute security. You can help protect your account by using a strong password, keeping login details private, supervising student access, and reporting suspicious activity promptly.

13. Your Privacy Rights

Depending on your location, you may have rights to:

access personal data;
correct inaccurate personal data;
delete personal data;
withdraw consent;
object to or restrict certain processing;
request a copy of data in a portable format;
opt out of certain marketing or targeted advertising uses;
complain to a privacy regulator;
appeal or escalate certain privacy decisions where applicable.

Parents and guardians may exercise these rights for student profiles they manage, subject to identity verification, safety limits, technical feasibility, and applicable law.

To make a privacy request, contact support@coprimes.com. We may need to verify your identity and authority before acting on a request.

14. Marketing Choices

COPRIMES may send adult account holders service emails, billing messages, trial notices, renewal notices, security notices, policy updates, and learning-related communications. These are necessary service communications and may not always include an unsubscribe option.

We may send marketing communications to adult users where permitted by law. You can opt out of marketing emails by using the unsubscribe link or contacting us.

We do not send marketing emails directly to student profiles.

We do not currently use Google, Meta, LinkedIn, or similar retargeting pixels for adult marketing. If we introduce adult marketing pixels or cross-site advertising tools later, we will update this Privacy Policy and provide any required cookie or privacy choices.

15. Cookies and Similar Technologies

COPRIMES may use cookies, local storage, pixels, SDKs, and similar technologies for login, security, preferences, analytics, performance, support, payment checkout, fraud prevention, and lawful marketing to adults.

We may use:

Essential cookies: required for login, account security, checkout, fraud prevention, load balancing, and core platform functions.
Preference cookies: remember language, region, display, accessibility, and learning settings.
Analytics cookies: help us understand usage, errors, performance, and feature quality.
Support and security cookies: help provide customer support, detect abuse, troubleshoot issues, and protect accounts.
Adult marketing cookies: may help measure campaigns or show relevant COPRIMES information to adult users where permitted by law and cookie settings.

COPRIMES does not use student personal data for targeted advertising.

You can manage cookies through browser settings, device settings, cookie banners or preference tools where provided, and opt-out tools offered by analytics or advertising providers. Blocking essential cookies may prevent parts of COPRIMES from working properly.

Some browsers send "Do Not Track" signals. There is not yet a uniform industry standard for responding to those signals. Where required by applicable law, we will honor legally recognized opt-out preference signals.

16. Data Breaches

If we become aware of a personal data breach that creates a risk to users, students, or account holders, we will investigate, take reasonable steps to reduce harm, and notify affected users, regulators, or other parties where required by applicable law.

17. Region-Specific Notes

India

For users in India, Kayno handles digital personal data in line with applicable Indian privacy law, including the Digital Personal Data Protection framework as it applies to Kayno. Kayno acts as a Data Fiduciary for direct parent/guardian accounts.

For children, COPRIMES requires parent, guardian, or authorized adult involvement and avoids student targeted advertising and unnecessary behavioral profiling.

United States

COPRIMES does not sell student personal data and does not use student personal data for cross-context behavioral advertising.

If COPRIMES later offers school or institution accounts in the United States, additional student privacy, school consent, and education-record requirements may apply.

California

For California users, COPRIMES provides this Privacy Policy to explain the categories of personal information we collect, the purposes for collection and use, the categories of third parties or service providers with whom information may be shared, how we notify users of material policy changes, the effective date of this Policy, and how users may contact us.

COPRIMES does not sell student personal data. COPRIMES does not use student personal data for targeted advertising or cross-context behavioral advertising.

If California privacy laws give you rights to know, access, correct, delete, opt out, limit use of sensitive personal information, or non-discrimination, you may contact us at support@coprimes.com. We will respond where those laws apply to COPRIMES and your request.

For California K-12 student privacy purposes, COPRIMES does not knowingly use student personal data for targeted advertising, does not sell student information, and does not create student profiles for non-educational advertising purposes. If COPRIMES later contracts directly with California schools or educational agencies, additional school data terms may apply.

California law may allow minors to request removal of content they posted publicly. At launch, COPRIMES does not allow students to post content publicly. If this changes, we will provide instructions for removal requests.

United Kingdom and European Economic Area

Where UK or EU data protection law applies, users may have rights including access, correction, deletion, portability, restriction, objection, and complaint rights. COPRIMES aims to use high privacy settings for student experiences and to collect only data reasonably needed for educational service delivery.

Canada

Where Canadian privacy law applies, COPRIMES aims to provide meaningful notice, obtain appropriate consent or authorization, limit collection and use, protect personal information, and provide access and correction rights.

Australia

Where Australian privacy law applies, COPRIMES aims to handle personal information consistently with the Australian Privacy Principles, including transparency, limited collection, security, access, correction, and appropriate overseas disclosure safeguards.

Singapore

Where Singapore privacy law applies, COPRIMES aims to follow the Personal Data Protection Act principles around consent, notification, purpose limitation, access, correction, protection, retention limitation, transfer limitation, and accountability.

United Arab Emirates and Middle East

Privacy and education laws vary across the United Arab Emirates, the Middle East, and nearby regions. Where local mandatory law applies to your use of COPRIMES, we will respect applicable rights and requirements to the extent they apply to us.

South Africa

Where South African privacy law applies, COPRIMES aims to handle personal information consistently with POPIA principles, including lawful processing, purpose limitation, security safeguards, data-subject participation, and responsible cross-border transfer.

Other Regions

Where local mandatory privacy, consumer, education, child-safety, or data-protection law applies to your use of COPRIMES, we will respect applicable rights and requirements to the extent they apply to us.

18. School and Institution Accounts

At launch, COPRIMES is primarily a direct parent/guardian subscription service. We do not currently provide standard school, district, or institution accounts under this Privacy Policy.

If COPRIMES later offers school, district, learning center, teacher, government program, nonprofit, enterprise, or other institution accounts, those services may require a separate written agreement, data-processing addendum, school privacy terms, roster rules, deletion rules, and consent requirements.

For any future school-provided student data, COPRIMES will not sell school-provided student personal data, will not use school-provided student personal data for targeted advertising, and will use school-provided student data only as described in the applicable agreement, privacy notice, and applicable law.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify account holders, such as by email, account notice, checkout notice, or website notice.

The updated Privacy Policy will apply from the effective date stated in the notice or on this page.

20. Parent Academic Support Data

If parents or guardians use academic support, we may collect support messages, learning-path questions, progress-report context, support notes, issue history, and related communications.

Academic support is intended for parents and guardians. Students should not use parent support channels directly unless supervised by a parent or guardian.

21. Contact and Grievance Handling

For privacy questions, child-data requests, deletion requests, security concerns, billing questions, support requests, complaints, or grievance requests, contact us at support@coprimes.com.

Please include enough information for us to understand and verify the request, such as the account email, student profile display name if relevant, order number if relevant, and a clear description of the issue.

We aim to acknowledge privacy and safety requests within a reasonable time, usually within 48 hours on business days. We aim to resolve verified requests within 15 business days where practical, unless the request is complex, legally restricted, requires third-party input, or requires more time for safety, verification, technical, or legal reasons.

Nothing in this Privacy Policy prevents you from contacting a consumer, privacy, data protection, child-safety, law-enforcement, or other competent authority where you have the right to do so.

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